FAQs / Help
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. Please print a copy of this e-mail as this will contain a barcode, or show this on your mobile device when you visit Whitehouse Farm Centre.
No, we regret we are unable to issue refunds.
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, your printed e-mail, or simply show your digi ticket on your mobile device.
You do not have to print out the 8 digit booking reference – simply show your digi ticket/ booking reference number on a mobile device.
As a resutl of Covid-19, all tickets must be booked online, tickets are onsale until 8:45am on the day of your visit, if you wish to see if we have tickets left please call 01670 789998 after 9am on the day you wish to visit.
Our telephone number 01670 789998, or
Our tickets have historically been non refundable or transferable, as a result of us moving to online bookings only due to Covid-19, as a gesture of goodwill we have temporarily started ot offer ticket transfers. Please note their is an admin fee of £2 per paying person, and this is NOT available on the day of your visit.